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relay® Features:

NEW in RELAY®

Client Password Reset:
Agents or their delegates can track a buyer or seller's access and reset the client's password directly from the Transaction Contacts section.
For detailed information Click Here.


Transaction Updates:
Easily see which ZipForm®/WINForms® transactions have been synchronized with RELAY® and whether or not they have been synchronized with yours or another user's account.
For detailed information Click Here.


"Staged" replaced with "Unknown":
A recently imported transaction, can now be updated with documents without changing the transaction status. You can also now change the file directly from "Unknown" to "Closed".
For detailed information Click Here.


Importing Users:
The Site Administrator can now import all the office's users through the User Manager by using the .csv file that RELAY® supplies.
For detailed information Click Here.
Outlook Integration:
Easily import your Outlook contacts into RELAY® for use in your transactions.
For detailed information Click Here.

MLS Import:
Start your transactions quickly with information imported directly from participating multiple listing services. This feature is available to users from MLS systems that have partnered with RELAY®.
If your MLS is interested in this feature Click Here.

Document Approval:
The RELAY® document approval tool allows brokers, managers, and leaders to quickly review and approve files securely from any internet connection. Real estate professionals can identify at a glance which documents are ready for review, approved, or in need for changes.
For detailed information Click Here.

Office Integration:
Reduce the need for data entry by connecting with programs you currently utilize. Integrate your documentation from ZipForm®Online, your contacts from Microsoft Outlook® and Top Producer® 7i, or even connect your financial management information from Lone Wolf, or other back office systems.

Auto Delegation:
Autodelegation allows you to easily share new transactions you create with other users in your RELAY® site by giving you the option of assigning other professionals as automatically to transactions your team creates.
For detailed information Click Here.

Improved CD-ROM Generation:
The new enhanced CD-ROM creation module will now generate auto run CDs. There is no need to do any extra steps this is done automatically.
For detailed information Click Here.

Cutomer Satisfaction Report:
Buyers and sellers can easily let you know what they're thinking anytime. Quickly address concerns and collect client testimonials with built-in customer satisfaction tools.
For detailed information Click Here.

Fax and E-mail enhancement:
Sending faxes and e-mails directly from RELAY® has been improved to allow autopoulation of your contact's e-mail address and fax number. Any fax or e-mail sent from RELAY® is also logged in the transactions history providing thorough and automatic communication auditing.
For detailed information Click Here.

View Documentation Data:
Manage document versions, visibility, and more. Identify and track signatures across document versions. Supports signatures in counterpart and digital signing via ZipForm®Online.

Client Access:
Provide your client with the ability to track their transaction online. From reviewing documentation to tracking of activities your client will now be introduced to a new form of communication throughout their real estate experience.

Checklist Creation:
This customizable activity checklist helps you document your framework for success. You'll never miss an activity, lose a document, or forget a contact. Automatic reminders and easy searches keep everyone involved in this transaction on track.

Vendor Access:
Provide the chance for service providers - Escrow, Title, Inspectors and more - to provide or view documentation anytime.

CD Creation Module:
Digitally archive your real estate transaction by accessing your CD creation module. Create an electronic file of your transaction that mirrors the image viewed within RELAY®. Automate active transactions, closing packages, or listing presentations for review to brokers and clients alike.

Risk Mitigation:
From scanning for viruses to providing secure sign in for everyone, you can breathe easy knowing that RELAY® keeps your clients information safe. Have the ability to know who is viewing information or remind yourself of when a change to the transaction took place.

Transaction Coordinator and Office Assistant Delegation:
Provide an account to the delegates you work with throughout your transactions. For no additional cost a delegate account created within RELAY® will advance your partnership electronically.

Transaction History:
Mitigate risk knowing that each action taking place within your RELAY® transaction is being recorded. Have the ability to know who is viewing information or remind yourself of when a change to the transaction took place.

Customized Site Branding:
Customize the branding seen within your RELAY® account by adding a tailored banner to be seen throughout your RELAY® transactions. Further promote your branding by including a photo of yourself as well as a photo of the property.

Advanced Facsimile Utilities:
Receive and send faxed documentation directly from your RELAY® account. Continue your paperless process by bypassing traditional faxing steps or turn any fax machine into a way to insert documentation into RELAY®.

Custom Reports:
Download reports tracking key transaction information, buyer and seller satisfaction, and other important statistics displayed within RELAY®. Easily customize reports to fit business needs, download to Excel, or export to other programs at a moments notice.

Foreign Language Support:
Allow RELAY® to work with you in this ever changing global society. Provide communication with non-English speaking clients by allowing them to navigate through RELAY® using the language of their choice. Spanish, Chinese, and Vietnamese opportunities are available. Other languages may be added.

Outgoing Email:
Email documentation via attachment from directly inside your RELAY® account. An email link can also be sent to invitees within your transaction to confirm reception and record an action within your History.

Cross Site Transactions:
When agents for both sides of a transaction are RELAY® subscribers, they can work together on one central transaction file. Both agents can track documents and activities, and information remains central.

ZipForm® Integration:
Eliminate double entry of listing and contact information. Import forms directly from ZipForm®Online.

Guest Agent Access:
Streamline communications by inviting the agent for the other side of a transaction to view your online file. Control the Guest Agent visibility, just as with as the buyer or seller contacts.

Automatic Notifications:
Keep everyone up to date on every transaction with automatic notifications for activities, documents, and more.






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