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Our Technical Support Hours of Operation are as follows:

Monday-Friday: 24 Hours
Weekends and Holidays: 10am-10pm ET
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Have you tried our self-help options?

Please see below for a list of commonly asked questions based on the information that was submitted. Not only will you find answers for the commonly asked questions but you will also find links to our How-to Videos, User Guides, Knowledge Base and support options for our other products.


Top zipForm® Plus Articles
1. Texas Association zipForm® Plus Renewal
2. How to Change your Company Information
3. zipForm® Plus Member Benefit Renewal
4. Forgot Your Password
5. How to Create a New Transaction
6. Forgot Your Username
7. How to Reset Your Password
8. How to Email Forms and Documents
9. PDF Files Saved or Emailed from zipForm® Plus are Asking for a Password
10. Printing a Blank Form

Additional Support:
  • zipForm® Plus User Guides [Click Here]
  • zipForm® Plus How-To Videos [Click Here]
  • zipForm® Plus Knowledge Base [Click Here]


  • Have you tried our self-help options?

    Please see below for a list of commonly asked questions based on the information that was submitted. Not only will you find answers for the commonly asked questions but you will also find links to our How-to Videos, User Guides, Knowledge Base and support options for our other products.


    Top zipForm® 6 Standard Articles
    1. How to Change Your Company Information in zipForm® 6 Standard
    2. How to Download Additional Copies of zipForm® 6 Standard
    3. How to Create a Transaction
    4. How to Create a Template
    5. How to Print a Transaction or Single Forms Within a Transaction
    6. How to Email a Transaction or Single Form

    Additional Support:
  • zipForm® 6 User Guides [Click Here]
  • zipForm® 6 How-To Videos [Click Here]
  • zipForm® 6 Knowledge Base [Click Here]


  • Have you tried our self-help options?

    Please see below for a list of commonly asked questions based on the information that was submitted. Not only will you find answers for the commonly asked questions but you will also find links to our How-to Videos, User Guides, Knowledge Base and support options for our other products.


    Top zipForm® Mobile Articles
    1. Logging into zipForm® Mobile
    2. Forgot your Username/Password
    3. Creating a Transaction
    4. Creating a Transaction Using a Template
    5. Filling Out a Form
    6. Viewing a Form
    7. Emailing a Transaction
    8. Adding Signatures to Forms Using TouchSign
    9. Sending a Transaction using zipLogix Digital Ink®
    10. Checking the Status of a Transaction Signature from zipLogix Digital Ink®

    Additional Support:
  • zipForm® Mobile How-To Videos [Click Here]
  • zipForm® Mobile Knowledge Base [Click Here]


  • Have you tried our self-help options?

    Please see below for a list of commonly asked questions based on the information that was submitted. Not only will you find answers for the commonly asked questions but you will also find links to our How-to Videos, User Guides, Knowledge Base and support options for our other products.


    Top zipLogix Digital Ink® Articles
    1. How to Select your Default e-Signature Solution
    2. How to Order a zipLogix Digital Ink® Annual Subscription or Additional Credits
    3. Sending a Transaction to be Signed using zipLogix Digital Ink®
    4. Signed PDFs Not Printing or Displaying the Signatures on a Mac
    5. Selecting your Default Signature Time Zone
    6. How to Stop zipLogix Digital Ink® from Sending you Email Notifications

    Additional Support:
  • zipLogix Digital Ink® User Guide [Click Here]
  • zipLogix Digital Ink® Signer's Guide [Click Here]
  • zipLogix Digital Ink® How-To Videos [Click Here]
  • zipLogix Digital Ink® Knowledge Base [Click Here]


  • Have you tried our self-help options?

    Please see below for a list of commonly asked questions based on the information that was submitted. Not only will you find answers for the commonly asked questions but you will also find links to our How-to Videos, User Guides, Knowledge Base and support options for our other products.


    Top DocuSign® Articles
    1. Account, Billing or Password assistance on DocuSign® (Technical Support questions will not be answered here)
    2. DocuSign® FAQs
    3. How to Select your Default e-Signature Solution
    4. How to Send Transactions Out for Signature using DocuSign®
    5. Invalid DocuSign Credentials When Trying to Send Transactions to DocuSign

    Additional Support:
  • DocuSign® How-To Videos [Click Here]
  • DocuSign® Knowledge Base [Click Here]


  • Have you tried our self-help options?

    Please see below for a list of commonly asked questions based on the information that was submitted. Not only will you find answers for the commonly asked questions but you will also find links to our How-to Videos, User Guides, Knowledge Base and support options for our other products.

    Top zipConsult® Articles
    1. zipConsult User Guide
    2. zipConsult Training Video
    3. How to Enable Screen Sharing in zipConsult
    4. zipConsult Support

    Additional Support:
  • zipConsult User Guide [Click Here]
  • zipConsult How-To Videos [Click Here]


  • Have you tried our self-help options?

    Please see below for a list of commonly asked questions based on the information that was submitted. Not only will you find answers for the commonly asked questions but you will also find links to our How-to Videos, User Guides, Knowledge Base and support options for our other products.


    Top relay® Articles
    1. Authentication Failed error when attempting to sign into relay®
    2. How to invite your client to your relay® transaction
    3. How to create a provider workspace
    4. How to add a new user to your relay® site
    5. Unable to delete activity from transaction because check box is grayed out

    Additional Support:
  • relay® How-To Videos [Click Here]

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    zipLogix Help Desk:
    (586) 840-0140

    Monday-Friday: 24 Hours
    Weekends and Holidays: 10am-10pm ET


     
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