Apple released an update to their version of Java 6 for OSX 10.6 (Snow Leopard) which will now allow the Java plugin to run on 10.6 (Snow Leopard)again. If you are using OSX 10.6 and are having trouble opening transactions on zipForm® 6 Professional, it is possible that you may need to update your Java plugin.
To update your Java plugin, click on the Apple logo in the upper left corner of the screen, then click on
. The update that you want to install is
Attention zipLogix Users:
As of
1:30pm PST / 4:30pm EST on
Tuesday, February 19, 2013, Mozilla has released Firefox 19 and Oracle had released Java 7 update 15. zipLogix has tested both on all supported versions of Windows and OSX without incident. It appears as though Oracle is not yet forcing the Java update, so unless you are having a problem, it is not necessary to update.
As of
11:30am PST / 2:30pm EST on
Tuesday, February 19, 2013, Mozilla has released Firefox 19 and Oracle has released Java 7 update 15. zipLogix has tested Firefox 19 without incident and we are currently in the process of testing Java 7 update 15.
As of
9:30am PST / 11:30am EST on
Tuesday, February 19, 2013, Mozilla has released Firefox 19. zipLogix has tested Firefox 19 on Java 7 update 13 without incident.
This is the final planned message of the day.
Attention Firefox Users:
On
Tuesday, February 19, 2013, Mozilla plans to release an update to Firefox. These updates are normal and are issued on a regular basis. Typically these updates do not cause any interruption in normal software operation. However, with actions recently taken by Mozilla some users may have difficulty accessing zipForm 6 Professional.
Should such a problem arise please update to the latest version of Java. For information on how to download and install please click here. (
http://support.zipform.com/zf6/KBA-01463.asp)
Once this update is installed it may be necessary to activate the Java plugin within the Firefox browser. Below is an example screenshot of what the activation message will look like. Please be sure to click on the down arrow next to Activate All Plugins then select Always activate plugins for this site.
Attention Mac OS 10.6 (Snow Leopard) Users:
On Saturday February 2nd Apple released an update to their version of Java 6 for OSX 10.6 (Snow Leopard) which will now allow the Java plugin to run on 10.6 (Snow Leopard)again. If you are using OSX 10.6 and are having trouble opening transactions on zipForm® 6 Professional, it is possible that you may need to update your Java plugin.
To update your Java plugin, click on the Apple logo in the upper left corner of the screen, then click on
Software Update. The update that you want to install is
Java for OSX 10.6 Update 12.
Attention Mac OS 10.7 (Lion) and 10.8 (Mountain Lion) Users:
Apple released an update on Thursday January 31st, 2013 which again disabled older versions of Java on Mac operating systems running 10.6 and higher. This issue is not due to any action made by zipLogix to the zipForm 6 Professional program. Any Java based application, including zipForm 6, will be affected by this action by Apple. If you are unable to open your zipForm 6 transactions this may be due to the older versions of the Java application being disabled on your system.
On Friday February 1st Oracle has released an update to Java for Mac OS 10.7 and 10.8 which will re-enable Java. To correct this issue in opening transactions please download and install the latest version of Java.
For more help on how to download and install the latest version of Java please
Click Here.
If the update of Java 7 update 13 is unsuccessful in any way, when attempting to open one of your transactions you will be presented with the message that Java is not detected. There will be a link available that will allow you to access the mobile interface of zipForm on your Mac at no additional charge. This will allow you to open, edit, and email your zipForm 6 Professional transactions.
